eCommerce

Sell More

eCommerce

Reach your target market, reduce your overheads and increase your company growth by nailing your online store.

We create user-centric interfaces that accurately reflect your brand, your values and your goals – whether that be increased traffic and enquiries, strategic design, or increasing conversion rate.

How It Works

Our Process

Working together, we will put together a plan in order to achieve your e-commerce goals. Whether you have already begun your eCommerce journey or are starting from scratch, our team will lead you through and lead the process.

Understanding Your Brand

Firstly, we want to take the time to get to know you, your business and your goals. We’ll ask you to fill out a short questionnaire based on your vision for your new website and any requirements you have.

Understanding Your Audience

Understanding your audience is critical to eCommerce success. You may have the best product or service in the world, but if you are targeting the wrong people, you’ll struggle to succeed.

As experts in eCommerce, we will research your audience using current data and industry insights to ensure you are targeting and selling to the right people, as part of the initial audit.

Initial Audit

After discussing your goals and ambitions for your eCommerce business, we will conduct an initial audit of your current activities (if you are already selling online), and carry out extensive industry research before providing you with a full proposal and completion timeline.

Website Design

We will then design the full website for both mobile and desktop. We not only want your website to stand out with a bespoke, eye-catching design, we also want it to have the best possible user experience in order to maximise conversions. Our designers are expertly trained in the psychological side of web design, ensuring that each colour, icon, image and button is placed strategically to drive sales.

Written and Visual Content

If you have a current website, it’s likely that you’ll already have a lot of written and visual content that can be up-cycled. We have a dedicated website content team to support you with copywriting, photography and videography. Integrating SEO focused keywords within your website’s content provides Google with the information it needs to help you rank higher on their search pages.

Development Stage

Our highly experienced website development team will then bring your vision to life. ensuring the website is fully responsive and exactly how you envisioned it. You’ll then receive a live development link, so you can see your website in action!

Website Compliance

Ensuring your website is fully compliant with search engines such as Google is one of the most crucial parts of the website build. Throughout this process, we’ll implement elements such as an SSL certificate, SEO compliance, GDPR & CCPA compliance, policies, analytics set up, 404 preparations, intense site navigation testing, a full site health check and technical SEO implementation to ensure that Google can index and read your new website.

Launch

Once you’re happy with your new website and it’s been vigorously tested by our team, we’ll set you up on our fast, secure and fully supported server and you can start shouting about your new site.

Support & Aftercare

Our hosting includes email ticketing with 24-hour response, 24/7 server support, monthly platform updates, monthly plugin updates, technical SEO, SSL & static IP, cloud and onsite back-ups, Cloudflare security & cyber security updates.

Look the Part

Website Design

Creating a website design that reflects the quality of your brand can impact how your audience perceives you, which will leave a lasting impression and can make or break your brand.

Wireframes & Design

When it comes to designing your website, it’s important that we achieve exactly what you want. For this reason, we create multiple design variations and wireframes to demonstrate the structure, functionality and aesthetics of your website, ensuring that it aligns with your overall strategy and audience before we start development.

Responsive Website Design

Responsive design is a method used to create web pages with flexible layouts, images and dynamic style sheets. The aim of a responsive design is to build a site that can adapt to the user’s screen (desktop, mobile or tablet) and adjust its layout accordingly with their preferences and interactions.

UI & UX

UI & UX are one of our main focuses when optimising a website in order to increase conversion rates. The user interface (UI) refers to the area where users interact with a website or application. Whereas user experience (UX) focuses on providing the user with meaningful experiences, including aspects of branding, design, usability and functionality.

The Technical Side

Website Development

At Diony, we custom build each and every website to ensure we can be as flexible as possible in giving you exactly what you want.

Custom Website Build

A custom website build ensures that we can deliver a site that exactly fits your needs, giving us ultimate flexibility and control with no limitations. Custom built sites come with a number of advantages, such as advanced Search Engine Optimisation (SEO), responsiveness and UX.

Online Portals

Online portals can be designed specifically for your eCommerce website, allowing you to retrieve data from various sources, often set up as a dashboard for executives and managers. Additionally, online portals can also be used for your customers, allowing them to access digital files, services and other relevant information.

Mobile First Websites

With over half of global website traffic being generated by mobile devices, it’s crucial that your website has a mobile friendly build. If your website isn’t mobile friendly, mobile users are likely to leave your website pretty quickly, resulting in lost customers. All of our websites are created with a ‘mobile first’ approach, creating a better user experience for your audience.

24/7 Maintenance & Monitoring

Website Management

Keeping your website up to date can prevent a variety of possible issues. This is completed on a consistent basis to assure the website is healthy and encourages continued traffic growth, often alongside SEO.

Web Maintenance

One of the main reasons for updating your website is for security. If your website is hacked, it can cause significant issues for both you and your clients, as vital information may be stolen.

Website maintenance includes the testing and verification that users can interact with a website as expected, ensuring minimal website downtime, high-performance and consistent performance.

Hosting

In order for your website to be accessible on the internet, the site must be hosted. By investing in a bespoke server with 24/7 server support, your website will perform much more efficiently, with increased security.

Cyber Security

Cyber security, also known as web security, is used for the protection of a website by detecting, preventing and responding to cyber threats in order to protect sensitive information that may be stored within the site, such as customer credit card information.

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