Is Social The New E-commerce?
What is social e-commerce?
Social e-commerce is businesses and brands pushing or selling their products on social media platforms.
It’s here and it’s now
Social media is with us wherever we go; in our hands, pockets or at our desks. Resulting in businesses now pushing ad optimisation and their own social media marketing strategies accordingly. This has seen a massive growth in revenue and brand credibility.
Whilst surfing our social feed, we see advertisements for products we have recently viewed on google. This is a result of search engines and social media relaying information and data to help optimise CRO and ROI.
The majority of consumers say they relied on social media to guide their purchasing decisions. Therefore, the chances of them buying increases hugely. Also, did you know that 84% of shoppers review at least one social media site before purchasing?
Social media platforms
Facebook is without a doubt the main ball player in this game. With well over 2.2 billion monthly users, you can see why businesses and brands are using it to their advantage. Also, Facebook can allow you to insert advertisement to boost ad optimisation, drive sales and boost awareness. Facebook has always been a trendsetter in the social media world.
Instagram’s primary function is providing pictures and videos. Facebook bought Instagram in 2012. It’s no surprise that Instagram has seen success over the past recent years. Furthermore, studies have found that 64% of customers bought a product after seeing social videos on a media platform; as people find pictures and videos more visually engaging than written text. Instagram is slowly becoming hot on Facebook’s heel in marketing.
Depop is a rapidly growing social shopping platform that has the aspects of both eBay and Instagram put together. The system allows you to use hashtags to narrow searches for products. In addition, allowing you to message people directly and share products with them. Furthermore, using advanced filters to narrow your search down dramatically.
With these platforms you are able to specifically choose your advertisement but also based on certain goals, such as:
- Brand awareness
- Local awareness
What does this mean?
Business and brands should now be placing more emphasis into their social media and strategy. Furthermore, social e-commerce will definitely become one of the primary channels in the next decade. The future of e-commerce is without a doubt going to be selling on social media directly!